Illinois CNA State Practice Exam

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What should you do when speaking to a patient with a hearing disability?

  1. Speak faster

  2. Use complex language

  3. Reduce outside noise

  4. Speak more softly

The correct answer is: Reduce outside noise

It is important to reduce outside noise when speaking to a patient with a hearing disability because it can be difficult for them to distinguish your voice from surrounding sounds. Speaking faster or more softly may not be helpful as the patient may have difficulty understanding the words being spoken. Using complex language can also make communication challenging for someone with a hearing disability. Therefore, reducing outside noise can help improve communication and understanding for the patient with a hearing disability.

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